Better Homes Privacy Policy

At Better Homes, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

1. Introduction
Better Homes provides professional window, carpet, and house cleaning services. This policy explains how we handle your personal data responsibly and transparently.

2. Types of Information Collected
We collect personal information such as your name, email address, phone number, and any other details you provide when booking our services.

3. How Information is Collected
Information is collected directly from you through online booking forms, phone calls, text messages, or interactions on our social media pages (such as Instagram).

4. Purpose of Data Collection
We use your information to schedule appointments, send reminders, respond to inquiries, and improve our services.

5. Data Security Measures
We implement appropriate technical and organizational measures to protect your data from unauthorized access or misuse.

6. Data Sharing
Your personal information, including phone numbers for SMS communications, will not be shared with third parties or affiliates for marketing purposes.

7. User Rights
You have the right to access, update, or request deletion of your personal information at any time by contacting us.

8. Contact Information
If you have questions or concerns about your privacy, please contact us at:
Email: Team@BetterHomesGreatness.com
Phone: (850) 680-6598  

SMS Terms and Conditions

By providing your phone number when booking an appointment or contacting Better Homes, you consent to receive text messages regarding your appointments and service updates. Consent is not a condition of purchase.

• Opt-In Method: By submitting a website form.

• Message Frequency: May vary based on service updates.

• Message and Data Rates: May apply depending on your carrier.

• Opt-Out: Text STOP at any time to unsubscribe. Text HELP for assistance.

• Data Sharing: Your phone number will not be shared with third parties or affiliates for marketing.

Optional SMS Consent Checkbox (for website or forms)

By calling our company or inputting your information in the contact form, I agree to receive SMS messages from Better Homes regarding services and appointments. Reply STOP to opt out anytime. Message and data rates may apply. See our privacy policy for details.

SMS Consent Communication:

The information of your phone number obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from Better Homes, you may receive messages related to the following:

Customer Care

Example: "Hello, this is a friendly reminder of your upcoming cleaning on Monday at 6. You can reply STOP to opt out of SMS messaging from Better Homes at any time."

Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your booking.
Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

Potential Fees for SMS Messaging: 

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt in to receive SMS messages from Better Homes in the following ways:

By filling out a website form.

Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list. Contact us at (850) 680-6598 or email Team@BetterHomesGreatness.com.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at Team@BetterHomesGreatness.com.

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions page.
Message frequency may vary